As the SA Social Service Agency (Sassa) rolls out the R350 social relief of distress (SDR) grants to approved beneficiaries, some are still struggling with the application process.
Some applications will be denied if they show that the applicant has an outstanding UIF payment, is a recipient of the National Plan for Student Financial Aid (NSFAS), or is employed, unless many do not.
If you are part of the millions of individuals whose applications were rejected, you may exercise your right to appeal the SRD grant application. Recently, a new SRD appeals applications website has been made live.
How To Submit R350 Grant Appeal Under New Rules:
- Visit srd.dsd.gov.za
- Click on the green bar that says ‘click here to lodge an appeal or check appeal status’
- Enter your ID number
- Enter your cellphone number
- Click ‘send pin’ and wait for the SMS which will contain the verification pin
- Enter the pin and click ‘submit’
- Select the month you are submitting an appeal for
- Select the drop down arrow and choose the reason for your appeal
- Click ‘submit’
According to Sassa, you may apply for the appeal within a period of 30 days but not exceeding 90 days to the Independent Tribunal for Social Assistance Appeals (ITSAA) after receiving the notification that your application has been rejected by Sassa.
It has been reported that this applies to all appeals from April 2022 and onwards. Even if you submitted an appeal using the old SRD website, you must appeal again using the new website.
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