40 Hour Shop Assistant (SOMERSET) Toys R Us And Babies R Us South Africa

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Job Opportunity: Shop Assistant at Toys R Us And Babies R Us South Africa

  • Location: Cape Town, Western Cape
  • Department: Sales
  • Type: Permanent
  • Posted: 13 March 2024
  • Closing Date: 18 March 2024

Job Description: Are you ready to be a part of the Toys R Us and Babies R Us family? We are seeking a dynamic and passionate individual to join our team as a Shop Assistant. In this role, you will play a crucial part in maximizing sales by delivering exceptional customer service and providing customers with an unforgettable shopping experience.

Key Skills:

  1. Sales driven
  2. Excellent customer service skills
  3. Tenacity
  4. Highly motivated and target driven
  5. Strong communication skills
  6. Merchandising expertise

Key Responsibilities:

  • Provide outstanding customer service to ensure a WOW experience
  • Attend to the unique needs of each customer, always putting their satisfaction first
  • Ensure prompt and relevant service on the sales floor and by telephone
  • Adhere to all customer service standards
  • Assist customers in determining product requirements and advise on product range, price, and warranties
  • Demonstrate, explain, and advise on products to customers
  • Execute sales transactions and promote add-on sales and services
  • Ensure correct pricing and display of goods
  • Plan and execute promotions effectively
  • Maintain merchandising, layouts, and housekeeping standards
  • Participate in stock takes and minimize stock loss
  • Maximize sales and minimize expenses in your area of responsibility
  • Protect Company’s assets

Entry Requirements:

  • Matric Certificate
  • 6 months retail experience
  • Own or reliable transport for shift work

General Responsibilities:

  • Undertake any other relevant duties requested by Senior Management
  • Participate in mandatory service training
  • Maintain strict confidentiality of all information
  • Undertake regular appraisals and personal development reviews
  • Stay up to date with current SOP’s
  • Cooperate fully in the introduction of new technology and methods

Join us in creating an unforgettable shopping experience for our customers. Apply now and be a part of our team!

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